Frequently Asked Questions
We’re here to help! Find the answers to our most common questions below.
How do I book a tour?
You can book any tour by visiting our Contact page or by calling +1 604-987-2244.
What is your cancellation policy?
Cancellations up to 24 hours before the tour are fully refundable. Please contact us as soon as possible for any changes.
Are tours suitable for children?
Yes! We welcome families on all our tours and can adapt the experience for younger guests.
What languages are available?
Our guides speak English, French, Mandarin, Cantonese, and Korean. Please request your preferred language when booking.
What should I bring?
Comfortable walking shoes, weather-appropriate clothing, and your sense of adventure!
Didn't find your question? Contact us and we’ll be happy to help!